Terms of Service

Terms of Service and Membership

The Dairy Hub utilises technologies and services that enable people to connect with each other, build communities, and share learnings. These Terms govern your use of the Dairy Hub and the other products, features, apps, services, technologies, and software we offer, except where we expressly state that separate terms (and not these) apply.

We don’t charge you to use the Dairy Hub or the other products and services covered by these Terms.  We don’t sell your personal data to advertisers, and we don’t share information that directly identifies you (such as your name, email address or other contact information) with advertisers unless you give us specific permission.

Our Privacy Policy explains how we collect and use your personal data. You can also go to your profile settings at any time to review the privacy choices you have selected and to review how we use your data.

1. The services we provide

Our mission is to give people the power to build a community of practice and bring the world closer together. To help advance this mission, we provide the Products and services described below to you as a personalized experience for you. Your experience on the Dairy Hub is unlike anyone else’s: from the posts, stories, events, and other content you see in News Feed or our video platform to the Profiles you follow and other features you might use.

We use the data we have, for example, about the connections you make, the choices and settings you select, and what you share and do on and off our Products, to personalize your experience. Through the Dairy Hub, we connect you with people and organizations you care about: We help you find and connect with people, groups, businesses, organizations, and others that matter to you across the Dairy Hub site. We use the data we have to make suggestions for you and others – for example, groups to join, events to attend, Profiles to follow or send a message to, and people you may want to connect with.

Stronger ties make for better communities, and we believe our services are most useful when people are connected to people, groups, and organizations they care about. We aim to empower you to express yourself and communicate about what matters to you: There are many ways to express yourself on Dairy Hub and to communicate with others about what matters to you – for example, sharing status updates, photos, videos, and documents across the Dairy Hub you use, sending messages to a friend or several people, creating events or groups, or adding content to your profile.

People will only build a community on the Dairy Hub if they feel safe. We employ a dedicated team and develop advanced technical systems to detect misuse of our Products, harmful conduct towards others, and situations where we may be able to help support or protect our community. If we learn of content or conduct like this, we will take appropriate action – for example, offering help, removing content, removing or restricting access to certain features, disabling an account, or contacting law enforcement. We share data with other companies when we detect misuse or harmful conduct by someone using one of our Products and we develop automated systems to improve our ability to detect and remove abusive and dangerous activity that may harm our community and the integrity of our Products.

In addition, we research ways to make our services better. We engage in research to develop, test, and improve our Products. This includes analyzing the data we have about our users and understanding how people use our Products, for example by conducting surveys and testing and troubleshooting new features. Our Privacy Policy explains how we use data to support this research for the purposes of developing and improving our services. Our Products help you find and connect with people, groups, businesses, organizations, and others that are important to you. We design our systems so that your experience is consistent and seamless across the Dairy Hub. To operate our global service, we need to store and distribute content and data in our data centers and systems around the world, including outside your country of residence. This infrastructure may be operated or controlled by the hub representatives or its affiliates.

2. Your commitments to the hub and our community

We provide these services to you and others to help advance our mission. In exchange, we need you to make the following commitments: 1. Who can use our Dairy Hub. When people stand behind their opinions and actions, our community is safer and more accountable. For this reason, you must:

• Use the same name that you use in everyday life.
• Provide accurate information about yourself.
• Create only one account (your own) and use your timeline for personal purposes.
• Not share your password, give access to your account to others, or transfer your account to anyone else (without our permission).

2. What you can share and do on the Dairy Hub. We want people to use the Dairy Hub to express themselves and to share content that is important to them, but not at the expense of the safety and well-being of others or the integrity of our community. You therefore agree not to engage in the conduct described below (or to facilitate or support others in doing so):

1. You may not use our Products to do or share anything:
   • That violates these Terms, our Community Standards, and other terms and policies that apply to your use of the hub.
   • That is unlawful, misleading, discriminatory or fraudulent.
   • That infringes or violates someone else’s rights, including their intellectual property rights.
2. You may not upload viruses or malicious code or do anything that could disable, overburden, or impair the proper working or appearance of our Products.
3. You may not access or collect data from our Products using automated means (without our prior permission) or attempt to access data you do not have permission to access.

We can remove or restrict access to content that is in violation of these provisions. If we remove content that you have shared in violation of our Community Standards, we’ll let you know and explain any options you have to request another review, unless you seriously or repeatedly violate these Terms or if doing so may expose us or others to legal liability; harm our community of users; compromise or interfere with the integrity or operation of any of our services, systems or Products; where we are restricted due to technical limitations; or where we are prohibited from doing so for legal reasons. To help support our community, we encourage you to report content or conduct that you believe violates your rights (including intellectual property rights) or our terms and policies. We also can remove or restrict access to your content, services or information if we determine that doing so is reasonably necessary to avoid or mitigate adverse legal or regulatory impacts to the dairy hub

The permissions you give us. We need certain permissions from you to provide our services:

1. Permission to use content you create and share: Some content that you share or upload, such as photos or videos, may be protected by intellectual property laws. You own the intellectual property rights (things like copyright or trademarks) in any such content that you create and share on the dairy hub. Nothing in these Terms takes away the rights you have to your own content. You are free to share your content with anyone else, wherever you want. However, to provide our services we need you to give us some legal permissions (known as a ‘license’) to use this content. This is solely for the purposes of providing and improving our Products and services as described in Section 1 above. Specifically, when you share, post, or upload content that is covered by intellectual property rights on or in connection with our Products, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, and worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content (consistent with your privacy and application settings). This means, for example, that if you share a photo you give us permission to store, copy, and share it with others (again, consistent with your settings) such as service providers that support our service. This license will end when your content is deleted from our systems. You can delete content individually or all at once by deleting your account. 
2. Contact us if you need assistance with how to delete your account. You can download a copy of your data at any time before deleting your account. When you delete content, it’s no longer visible to other users, however it may continue to exist elsewhere on our systems where:
   • immediate deletion is not possible due to technical limitations (in which case, your content will be deleted within a maximum of 90 days from when you delete it);
   • your content has been used by others in accordance with this license and they have not deleted it (in which case this license will continue to apply until that content is deleted); or
   • where immediate deletion would restrict our ability to:
     • investigate or identify illegal activity or violations of our terms and policies (for example, to identify or investigate misuse of our Products or systems);
     • comply with a legal obligation, such as the preservation of evidence; or
     • comply with a request of a judicial or administrative authority, law enforcement or a government agency;
3. Permission to update software you use or download: If you download or use our software, you give us permission to download and install updates to the software where available.

4. Limits on using our intellectual property. If you use content covered by intellectual property rights that we have and make available in our Products (for example, images, designs, videos, or sounds we provide that you add to content you create or share on the hub, we retain all rights to that content (but not yours). You can only use our copyrights or trademarks (or any similar marks) a with our prior written permission. You must obtain our written permission (or permission under an open source license) to modify, create derivative works of, decompile, or otherwise attempt to extract source code from us.

4. Additional provisions

1. Updating our Terms. We work constantly to improve our services and develop new features to make the Dairy Hub better for you and our community. As a result, we may need to update these Terms from time to time to accurately reflect our services and practices. Unless otherwise required by law, we will notify you before we make changes to these Terms and give you an opportunity to review them before they go into effect. Once any updated Terms are in effect, you will be bound by them if you continue to use our Products. We hope that you will continue using our Products, but if you do not agree to our updated Terms and no longer want to be a part of the Dairy Hub community, you can delete your account at any time. 2. Account suspension or termination. We want the Dairy Hub to be a place where people feel welcome and safe to express themselves and share their thoughts and ideas. If we determine that you have clearly, seriously or repeatedly breached our Terms or Policies, including in particular our Community Standards, we may suspend or permanently disable access to your account. We may also suspend or disable your account if you repeatedly infringe other people’s intellectual property rights or where we are required to do so for legal reasons. Where we take such action we’ll let you know and explain any options you have to request a review, unless doing so may expose us or others to legal liability; harm our community of users; compromise or interfere with the integrity or operation of any of our services, systems or Products; or where we are restricted due to technical limitations; or where we are prohibited from doing so for legal reasons. You can contact us to learn more about what you can do if your account has been disabled and how to contact us if you think we have disabled your account by mistake. If you delete or we disable your account, these Terms shall terminate as an agreement between you and us, but the following provisions will remain in place: Limits on liability. We work hard to provide the best Products we can and to specify clear guidelines for everyone who uses them. Our Products, however, are provided “as is,” and we make no guarantees that they always will be safe, secure, or error-free, or that they will function without disruptions, delays, or imperfections. To the extent permitted by law, we also DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not control or direct what people and others do or say, and we are not responsible for their actions or conduct (whether online or offline) or any content they share (including offensive, inappropriate, obscene, unlawful, and other objectionable content).We cannot predict when issues might arise with our Products. Accordingly, our liability shall be limited to the fullest extent permitted by applicable law, and under no circumstance will we be liable to you for any lost profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising out of or related to these Terms or the Dairy Hub, even if we have been advised of the possibility of such damages.

4. Other

1. These Terms make up the entire agreement between you and the Dairy Hub regarding your use of our Products. They supersede any prior agreements.
2. Some of the Products we offer are also governed by supplemental terms. If you use any of those Products, supplemental terms will be made available and will become part of our agreement with you. For instance, if you access or use our Products for commercial or business purposes, such as buying ads, selling products, developing apps, managing a group or profile for your business, or using our measurement services, you must agree to our Terms. If you post or share content containing music, you must comply with our Music Guidelines. To the extent any supplemental terms conflict with these Terms, the supplemental terms shall govern to the extent of the conflict.
3. If any portion of these Terms is found to be unenforceable, the remaining portion will remain in full force and effect. If we fail to enforce any of these Terms, it will not be considered a waiver. Any amendment to or waiver of these Terms must be made in writing and signed by us.
4. You will not transfer any of your rights or obligations under these Terms to anyone else without our consent.
5. These Terms do not confer any third-party beneficiary rights. All of our rights and obligations under these Terms are freely assignable by us in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.
6. You should know that we may need to change the username for your account in certain circumstances (for example, if someone else claims the username and it appears unrelated to the name you use in everyday life).
7. We always appreciate your feedback and other suggestions about our products and services. But you should know that we may use them without any restriction or obligation to compensate you, and we are under no obligation to keep them confidential.
8. We reserve all rights not expressly granted to you.

5. User Accounts/Memberships

Whether you register an account on the Service or use the Service without registering an account, you may access the Service and functionality that we may establish and maintain from time to time and in our sole discretion subject to this Agreement.  We may maintain different types of accounts (“User Accounts”) for different types of Users.  To access certain features or areas of the Service, you may be required to provide personal and/or demographic information as part of a registration or login process.  We may reject, or require that you change, any user name, password, or other information that you provide to us in registering.  By connecting to the Service through a third-party service (such as a social media platform), you give us permission to access and use your information from that service as permitted by that service and to store your log-in credentials for that service.

You may never use another Users’ User Account without permission.  When creating your User Account, you must provide accurate and complete information, and you must keep this information up to date (this includes your contact information, so that we can reliably contact you).  You are solely responsible for the activity that occurs on your User Account, and if you are required to provide a password for your User Account, you must keep it secure.  You must notify the Dairy Hub immediately of any breach of security or unauthorized use of your User Account.  The Dairy Hub will not be liable for any losses caused by any unauthorized use of your User Account.

By providing the Dairy Hub team your email address and other contact information, you consent to us using such contact information to send you Service-related notices by email, or any other contact form you may provide us with (including your phone number for calls or text messages), and you agree to receive such notices. The Dairy Hub is not responsible or liable for any loss, injury, or claim of any kind resulting from your failure to receive or read these communications, or from your failure to comply with any recommendations contained in these communications.

6. Changes to the Service

We may, without notice and liability, change the Service, stop providing the Service or certain features of the Service, to you or to Users generally, or create usage limits for the Service. We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if, in our sole determination, you violate any provision of this Agreement, or for no reason.

7. Promotions

Any sweepstakes, contests, raffles, surveys, games, or similar promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from this Agreement.  If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy.  If the rules for a Promotion conflict with this Agreement, the Promotion rules will govern.

8. Service Location

The Service is controlled and operated from facilities in the European Union. The Dairy Hub makes no representations that the Service is appropriate or available for use in jurisdictions other than the jurisdictions where the Dairy Hub has made the Service available. Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable and local laws and regulations, including but not limited to export and import regulations. Unless otherwise explicitly stated, all materials found on the Service are solely directed to individuals, companies, or other entities located in the EU.

×